User manual EPSON STYLUS C62

[. . . ] No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U. S. ) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. [. . . ] See page 29 for details. If paper is out, load more paper, then press the b maintenance button to resume printing. I Red b light flashes One of the ink cartridges is low. To determine which cartridge is low, check the ink level as described on pages 29 and 30. Turn off the printer, open the cover, and remove any jammed paper or other foreign objects. If the lights are still on, contact your dealer or EPSON; see page 48 for contact information. If the lights are still flashing, contact your dealer or EPSON; see page 48 for contact information. Follow the instructions on pages 31 to 33 to remove and reinstall the cartridges. Green P power light is off and red b error light is on Green P power light and red b light flash Green P power light and red b light are on after installing an ink cartridge Solving Problems 39 Running a Printer Check You can run a printer check to determine whether a problem comes from the printer or some other source. Hold down the b maintenance button, then press and release the Ppower button. Continue holding down the b maintenance button until the green P power light flashes, then release it. The printer prints one page showing its ROM version number, and a nozzle check pattern. (If the pattern has lines or gaps through it, clean the print head; see page 27. ) I If the check page prints, the problem probably lies in your software settings, the interface cable, or your computer. If the check page doesn't print, you may have a problem with your printer. Try the suggestions in "Problems and Solutions" beginning on page 41. If nothing works, contact your dealer or EPSON as described on page 48. I 5. Then reconnect the cable and turn on your printer and computer. 40 Solving Problems Problems and Solutions Setup and Software Installation Problems The printer makes noise after ink cartridge installation. I I When you install ink cartridges, the printer must charge its print head for a few minutes. Wait until it's finished (the green P power light stops flashing) before you turn off the printer, or it may use excess ink the next time you turn it on. Make sure the ink cartridge clamps are locked down completely and no packing material remains in the printer. Turn off the printer, wait a moment, then turn it back on to clear the error. Close your other programs, including screen savers and virus protection software, and install the printer software again. If the C62 Series icon doesn't appear in the Macintosh Chooser, you may have too many items in the Chooser. If you see an error message with Windows 2000, you may not have software installation privileges. If you're using Windows and the USB port, make sure your system was not upgraded from Windows 95; the USB driver may not install correctly. If you're printing over a network, see your on-screen Reference Guide for instructions on configuring your printer. I I I I You're having problems installing the printer software. I Turn on your printer and make sure its cable is securely connected at both ends. Follow the installation steps on the Start Here sheet, and make sure your system meets the requirements on pages 57 and 58. I I Solving Problems 41 Printer Problems Only the green P power light is on, but nothing prints. I Printing is too slow. [. . . ] If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in Canada or the U. S. You are responsible for 62 Requirements and Notices securely packaging the defective unit or any requested parts and returning them to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you. [. . . ]