Detailed instructions for use are in the User's Guide.
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DellTM OptiPlexTM 740
Quick Reference Guide
Models DCSM, DCNE
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a DellTM n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
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Information in this document is subject to change without notice. [. . . ] Password features are disabled.
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Solving Problems
Dell provides a number of tools to help you if your computer does not perform as expected. For the latest troubleshooting information available for your computer, see the Dell Support website at support. dell. com. If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the same location as your computer. For information on contacting Dell, see your online User's Guide. For an example of the Express Service Code and Service Tag, see "Finding Information" on page 5. Express Service Code: Service Tag: ___________________________ ___________________________
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" in your online User's Guide and run the Dell Diagnostics before you contact Dell for technical assistance. For information on contacting Dell, see your online User's Guide. Enter system setup (see "System Setup" in your online User's Guide for instructions), review your computer's configuration information, and ensure that the device you want to test displays in system setup and is active. Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (also known as the ResourceCD).
Starting the Dell Diagnostics From Your Hard Drive
1 Turn on (or restart) your computer. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from the optional Drivers and Utilities CD (see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 31).
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. 3 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run. 30
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Starting the Dell Diagnostics From the Drivers and Utilities CD
1 Insert the Drivers and Utilities CD. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. On the next start-up, the computer boots
according to the devices specified in system setup.
3 When the boot device list appears, highlight the listing for the CD/DVD drive and press <Enter>. 4 Select the listing for the CD/DVD drive option from the CD boot menu. 5 Select the option to boot from the CD/DVD drive from the menu that appears. If multiple versions are listed, select the version appropriate for your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
Option Express Test Function Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. This test typically takes an hour or more and requires you to answer questions periodically. [. . . ] 2 Read the information on the Microsoft Windows Licensing Agreement screen, and press <F8> to accept the license agreement. 3 If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r to select the repair option, and remove the CD. 4 If you want to install a new copy of Windows XP, press <Esc> to select that option. 5 Press <Enter> to select the highlighted partition (recommended), and follow the instructions on the screen. [. . . ]