Detailed instructions for use are in the User's Guide.
[. . . ] c o m
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your projector. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________
Information in this document is subject to change without notice. [. . . ] If you need assistance in determining which codes to use, contact a local or an international operator.
Country (City) International Access Code Country Code City Code Anguilla Antigua and Barbuda Department Name or Service Area, Website and E-Mail Address General Support General Support Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 800-3350031 1-800-805-5924
Contacting Dell
45
Country (City) International Access Code Country Code City Code International Access Code: 00 Country Code: 54 City Code: 11
Department Name or Service Area, Website and E-Mail Address
Area Codes, Local Numbers, and Toll-Free Numbers
Argentina (Buenos Aires) Website: www. dell. com. ar E-mail: us_latin_services@dell. com E-mail for desktop and portable computers: la-techsupport@dell. com E-mail for servers and EMC® storage products: la_enterprise@dell. com Customer Care Hardware and Warranty Support Hardware And Warranty Support Services Sales Aruba Australia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 General Support Website: support. ap. dell. com E-mail: support. ap. dell. com/contactus General Support 13DELL-133355 toll-free: 0-800444-0730 toll-free: 0-800-4440733 toll-free: 0-800-4440724 0-810-444-3355 toll-free: 800-1578
46
Contacting Dell
Country (City) International Access Code Country Code City Code Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1
Department Name or Service Area, Website and E-Mail Address Website: support. euro. dell. com E-mail: tech_support_central_europe@ dell. com Home/Small Business Sales Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Support for XPS portable computers only Home/Small Business Support for all other Dell computers Preferred Accounts/Corporate Support Switchboard
Area Codes, Local Numbers, and Toll-Free Numbers
0820 240 530 00 0820 240 530 49 0820 240 530 14 0820 240 530 16 0820 240 530 81 0820 240 530 14 0660 8779 0820 240 530 00 toll-free: 1-866-2786818 1-800-534-3066
Bahamas Barbados
General Support General Support
Contacting Dell
47
Country (City) International Access Code Country Code City Code Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2
Department Name or Service Area, Website and E-Mail Address Website: support. euro. dell. com Hardware And Warranty Support for XPS portable computers only Hardware And Warranty Support for all other Dell computers Hardware And Warranty Support Fax Customer Care Corporate Sales Fax Switchboard
Area Codes, Local Numbers, and Toll-Free Numbers
02 481 92 96
02 481 92 88
02 481 92 95 02 713 15 65 02 481 91 00 02 481 92 99 02 481 91 00 1-800-342-0671 toll-free: 800-100238
Bermuda Bolivia Brazil International Access Code: 00 Country Code: 55 City Code: 51
General Support General Support Website: www. dell. com/br Customer Support, Hardware and Warranty Support Hardware and Warranty Support Fax Customer Care Fax Sales
0800 90 3355 51 481 5470 51 481 5480 0800 90 3390 toll-free: 1-866-2786820
British Virgin Islands
General Support
48
Contacting Dell
Country (City) International Access Code Country Code City Code Brunei Country Code: 673
Department Name or Service Area, Website and E-Mail Address Hardware and Warranty Support (Penang, Malaysia) Customer Care (Penang, Malaysia) Transaction Sales (Penang, Malaysia)
Area Codes, Local Numbers, and Toll-Free Numbers 604 633 4966 604 633 4888 604 633 4955
Canada (North York, Ontario) International Access Code: 011
Online Order Status: www. dell. ca/ostatus AutoTech (automated Hardware toll-free: 1-800-2479362 and Warranty Support) Customer Service (Home Sales/Small Business) Customer Service (med. /large business, government) Customer Service (printers, projectors, televisions, handhelds, digital jukebox, and wireless) Hardware Warranty Support (Home Sales/Small Business) Hardware Warranty Support (med. /large bus. , government) Hardware Warranty Support (printers, projectors, televisions, handhelds, digital jukebox, and wireless) Sales (Home Sales/Small Business) Sales (med. /large bus. , government) Spare Parts Sales & Extended Service Sales toll-free: 1-800-8474096 toll-free: 1-800-3269463 toll-free: 1-800-8474096
toll-free: 1-800-9063355 toll-free: 1-800-3875757 1-877-335-5767
toll-free: 1-800-3875752 toll-free: 1-800-3875755 1 866 440 3355
Contacting Dell
49
Country (City) International Access Code Country Code City Code Cayman Islands Chile (Santiago) Country Code: 56 City Code: 2 China (Xiamen) Country Code: 86 City Code: 592
Department Name or Service Area, Website and E-Mail Address General Support Sales and Customer Support
Area Codes, Local Numbers, and Toll-Free Numbers 1-800-805-7541 toll-free: 1230-0204823
Hardware and Warranty Support website: support. dell. com. cn Hardware and Warranty Support E-mail: cn_support@dell. com Customer Care E-mail: customer_cn@dell. com Hardware and Warranty Support Fax Hardware and Warranty Support (DellTM DimensionTM and Inspiron) Hardware and Warranty Support (OptiPlexTM, LatitudeTM, and Dell PrecisionTM) Hardware and Warranty Support (servers and storage) Hardware and Warranty Support (projectors, PDAs, switches, routers, and so on) Hardware and Warranty Support (printers) Customer Care Customer Care Fax 592 818 1350 tollfree: 800 858 2968 toll-free: 800 858 0950
toll-free: 800 858 0960 tollfree: 800 858 2920 tollfree: 800 858 2311 tollfree: 800 858 2060 592 818 1308
50
Contacting Dell
Country (City) International Access Code Country Code City Code
Department Name or Service Area, Website and E-Mail Address Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts
Area Codes, Local Numbers, and Toll-Free Numbers tollfree: 800 858 2222 tollfree: 800 858 2557 tollfree: 800 858 2055 tollfree: 800 858 2628 tollfree: 800 858 2999 tollfree: 800 858 2955 tollfree: 800 858 2020 tollfree: 800 858 2669 tollfree: 800 858 2572 tollfree: 800 858 2355 tollfree: 800 858 2811 tollfree: 800 858 2621 980-9-15-3978 0800-012-0435
Colombia Costa Rica
General Support General Support
Contacting Dell
51
Country (City) International Access Code Country Code City Code International Access Code: 00 Country Code: 420
Department Name or Service Area, Website and E-Mail Address
Area Codes, Local Numbers, and Toll-Free Numbers
Czech Republic (Prague) Website: support. euro. dell. com E-mail: czech_dell@dell. com Hardware and Warranty Support Customer Care Fax Hardware and Warranty Fax Switchboard Denmark (Copenhagen) Website: support. euro. dell. com International Access Code: 00 Country Code: 45 Hardware and Warranty Support for XPS portable computers only Hardware and Warranty Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business) Switchboard Fax (Home/Small Business) Dominica Dominican Republic Ecuador El Salvador General Support General Support General Support General Support 7010 0074 22537 2727 22537 2707 22537 2714 22537 2728 22537 2711
7023 0182
7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 toll-free: 1-866-2786821 1-800-148-0530 toll-free: 999-119 01-899-753-0777
52
Contacting Dell
Country (City) International Access Code Country Code City Code Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4)
Department Name or Service Area, Website and E-Mail Address Website: support. euro. dell. com Hardware and Warranty Support Customer Care Fax Switchboard Website: support. euro. dell. com Home and Small Business Hardware and Warranty Support for XPS portable computers only Hardware and Warranty Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax Fax (calls from outside of France) Corporate Hardware and Warranty Support Customer Care Switchboard Sales Fax
Area Codes, Local Numbers, and Toll-Free Numbers
09 253 313 60 09 253 313 38 09 253 313 99 09 253 313 00
0825 387 129
0825 387 270
0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01
0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 01 55 94 71 01
Contacting Dell
53
Country (City) International Access Code Country Code City Code Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103
Department Name or Service Area, Website and E-Mail Address Website: support. euro. dell. com E-mail: tech_support_central_europe@ dell. com Hardware and Warranty Support for XPS portable computers only Hardware and Warranty Support for all other Dell computers Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard
Area Codes, Local Numbers, and Toll-Free Numbers
06103 766-7222
06103 766-7200
0180-5-224400 06103 766-9570 06103 766-9420 06103 766-9560 06103 766-9555 06103 766-7000 00800-44 14 95 18 00800-44 14 00 83 2108129810 2108129811 2108129800 2108129812 toll-free: 1-866-5403355 1-800-999-0136
Greece International Access Code: 00 Country Code: 30
Website: support. euro. dell. com Hardware and Warranty Support Gold Service Hardware and Warranty Support Switchboard Gold Service Switchboard Sales Fax
Grenada Guatemala
General Support General Support
54
Contacting Dell
Country (City) International Access Code Country Code City Code Guyana Hong Kong International Access Code: 001 Country Code: 852
Department Name or Service Area, Website and E-Mail Address General Support Website: support. ap. dell. com Hardware and Warranty Support E-mail: apsupport@dell. com Hardware and Warranty Support (Dimension and Inspiron) Hardware and Warranty Support (OptiPlex, Latitude, and Dell Precision) Hardware and Warranty Support (PowerAppTM, PowerEdgeTM, PowerConnectTM, and PowerVaultTM) Customer Care Large Corporate Accounts Global Customer Programs Medium Business Division Home and Small Business Division
Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-877-2704609
2969 3188
2969 3191
2969 3196
3416 0910 3416 0907 3416 0908 3416 0912 2969 3105
India
E-mail: india_support_desktop@dell. co m india_support_notebook@dell. c om india_support_Server@dell. com Hardware And Warranty Support Sales (Large Corporate Accounts) 1600338045 and 1600448046 1600 33 8044
Contacting Dell
55
Country (City) International Access Code Country Code City Code
Department Name or Service Area, Website and E-Mail Address Sales (Home and Small Business)
Area Codes, Local Numbers, and Toll-Free Numbers 1600 33 8046
Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1
Website: support. euro. dell. com E-mail: dell_direct_support@dell. com Hardware and Warranty Support for XPS portable computers only Hardware and Warranty Support for all other Dell computers U. K. only) Corporate Customer Care Corporate Customer Care (dial within U. K. only) Fax/Sales Fax Switchboard 1850 200 722
1850 543 543
0870 908 0800 01 204 4014 01 204 4014 0870 906 0010 1850 200 982 0870 907 4499 01 204 4444 0870 907 4000 01 204 0103 01 204 4444
56
Contacting Dell
Country (City) International Access Code Country Code City Code Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02
Department Name or Service Area, Website and E-Mail Address Website: support. euro. dell. com Home and Small Business Hardware and Warranty Support Customer Care Fax Switchboard Corporate Hardware and Warranty Support Customer Care Fax Switchboard
Area Codes, Local Numbers, and Toll-Free Numbers
02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 1-800-682-3639
Jamaica Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44
General Support (dial from within Jamaica only) Website: support. jp. dell. com Hardware And Warranty Support (servers) Hardware And Warranty Support outside of Japan (servers) Hardware And Warranty Support (Dimension and Inspiron) Hardware And Warranty Support outside of Japan (Dimension and Inspiron) Hardware And Warranty Support (Dell Precision, OptiPlex, and Latitude)
toll-free: 0120-198498 81-44-556-4162
toll-free: 0120-198226 81-44-520-1435
toll-free:0120-198433
Contacting Dell
57
Country (City) International Access Code Country Code City Code
Department Name or Service Area, Website and E-Mail Address Hardware And Warranty Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Hardware And Warranty Support (PDAs, projectors, printers, routers) Hardware And Warranty Support outside of Japan (PDAs, projectors, printers, routers) Faxbox Service 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees) Preferred Accounts Division Sales (over 400 employees) Large Corporate Accounts Sales (over 3500 employees) Public Sales (government agencies, educational institutions, and medical institutions) Global Segment Japan Individual User
Switchboard
Area Codes, Local Numbers, and Toll-Free Numbers 81-44-556-3894
toll-free: 0120-981690 81-44-556-3468
044-556-3490 044-556-3801 044-556-4240 044-556-1465 044-556-3433 044-556-3430 044-556-1469
044-556-3469 044-556-1760
044-556-4300
58
Contacting Dell
Country (City) International Access Code Country Code City Code Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2
Department Name or Service Area, Website and E-Mail Address E-mail: krsupport@dell. com Support Support (Dimension, PDA, Electronics and Accessories) Sales Fax Switchboard
Area Codes, Local Numbers, and Toll-Free Numbers
toll-free: 080-2003800 toll-free: 080-2003801 toll-free: 080-2003600 2194-6202 2194-6000 512 728-4093
Latin America
Customer Hardware and Warranty Support (Austin, Texas, U. S. A. ) Customer Service (Austin, Texas, U. S. A. ) Fax (Hardware and Warranty Support and Customer Service) (Austin, Texas, U. S. A. ) Sales (Austin, Texas, U. S. A. ) SalesFax (Austin, Texas, U. S. A. )
512 728-3619 512 728-3883
512 728-4397 512 728-4600 or 512 728-3772
Luxembourg International Access Code: 00 Country Code: 352
Website: support. euro. dell. com Support Home/Small Business Sales Corporate Sales Customer Care Fax 342 08 08 075 +32 (0)2 713 15 96 26 25 77 81 +32 (0)2 481 91 19 26 25 77 82
Contacting Dell
59
Country (City) International Access Code Country Code City Code Macao Country Code: 853
Department Name or Service Area, Website and E-Mail Address Hardware and Warranty Support Customer Service (Xiamen, China) Transaction Sales (Xiamen, China)
Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 0800 105 34 160 910 29 693 115
Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4
Website: support. ap. dell. com Hardware And Warranty Support (Dell Precision, OptiPlex, and Latitude) Hardware And Warranty Support (Dimension, Inspiron, and Electronics and Accessories) Hardware And Warranty Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care tollfree: 1 800 880 193 tollfree: 1 800 881 306
tollfree: 1800 881 386
tollfree: 1800 881 306 (option 6) tollfree: 1 800 888 202 tollfree: 1 800 888 213
Transaction Sales Corporate Sales
60
Contacting Dell
Country (City) International Access Code Country Code City Code Mexico International Access Code: 00 Country Code: 52
Department Name or Service Area, Website and E-Mail Address Customer Hardware And Warranty Support Sales Customer Service
Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-2693383 50-81-8800 or 01-800-888-3355 001-877-384-8979 or 001-877-2693383
Main Montserrat Netherlands Antilles Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 General Support General Support Website: support. euro. dell. com Hardware and Warranty Support for XPS portable computers only Hardware and Warranty Support for all other Dell computers Hardware and Warranty Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax
50-81-8800 or 01-800-888-3355 toll-free: 1-866-2786822 001-800-882-1519 020 674 45 94
020 674 45 00
020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 Contacting Dell 61
Country (City) International Access Code Country Code City Code New Zealand International Access Code: 00 Country Code: 64 Nicaragua Norway (Lysaker) International Access Code: 00 Country Code: 47
Department Name or Service Area, Website and E-Mail Address Website: support. ap. dell. com E-mail: support. ap. dell. com/contactus General Support General Support Website: support. euro. dell. com Hardware and Warranty Support for XPS portable computers only Hardware and Warranty Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard
Area Codes, Local Numbers, and Toll-Free Numbers
0800 441 567 001-800-220-1006 815 35 043
671 16882
671 17575 23162298 671 16800 671 16865 001-800-507-0962 0800-50-669
Panama Peru Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22
General Support General Support Website: support. euro. dell. com E-mail: pl_support_tech@dell. com Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard
57 95 700 57 95 999 57 95 999 57 95 806 57 95 998 57 95 999
62
Contacting Dell
Country (City) International Access Code Country Code City Code Portugal International Access Code: 00 Country Code: 351
Department Name or Service Area, Website and E-Mail Address Website: support. euro. dell. com Hardware and Warranty Support Customer Care Sales
Area Codes, Local Numbers, and Toll-Free Numbers
707200149 800 300 413 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12 1-800-805-7545 toll-free: 1-877-4414731 1-800-882-1521 toll-free: 1-877-2704609
Fax Puerto Rico St. Vincent and the Grenadines General Support General Support General Support General Support
Contacting Dell
63
Country (City) International Access Code Country Code City Code Singapore (Singapore) International Access Code: 005 Country Code: 65
Department Name or Service Area, Website and E-Mail Address Website: support. ap. dell. com Hardware and Warranty Support (Dimension, Inspiron, and Electronics and Accessories) Hardware and Warranty Support (OptiPlex, Latitude, and Dell Precision) Hardware and Warranty Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care
Area Codes, Local Numbers, and Toll-Free Numbers
tollfree: 1800 394 7430
tollfree: 1800 394 7488 tollfree: 1800 394 7478
toll-free: 1 800 394 7430 (option 6) toll-free: 1 800 394 7412 tollfree: 1 800 394 7419
Transaction Sales Corporate Sales Slovakia (Prague) International Access Code: 00 Country Code: 421 Website: support. euro. dell. com E-mail: czech_dell@dell. com Hardware and Warranty Support Customer Care Fax Tech Fax Switchboard (Sales)
02 5441 5727 420 22537 2707 02 5441 8328 02 5441 8328 02 5441 7585
64
Contacting Dell
Country (City) International Access Code Country Code City Code South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11
Department Name or Service Area, Website and E-Mail Address Website: support. euro. dell. com E-mail: dell_za_support@dell. com Gold Queue Hardware and Warranty Support Customer Care Sales Fax Switchboard
Area Codes, Local Numbers, and Toll-Free Numbers
011 709 7713 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 604 633 4810
Southeast Asian and Pacific Countries Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91
Hardware and Warranty Support, Customer Service, and Sales (Penang, Malaysia) Website: support. euro. dell. com Home and Small Business Hardware and Warranty Support Customer Care Sales Switchboard Fax Corporate Hardware and Warranty Support Customer Care Switchboard Fax
902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 902 100 130 902 115 236 91 722 92 00 91 722 95 83
Contacting Dell
65
Country (City) International Access Code Country Code City Code Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8
Department Name or Service Area, Website and E-Mail Address Website: support. euro. dell. com Hardware and Warranty Support for XPS portable computers only Hardware and Warranty Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Hardware and Warranty Support Fax Sales
Area Codes, Local Numbers, and Toll-Free Numbers
0771 340 340
08 590 05 199
08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185
66
Contacting Dell
Country (City) International Access Code Country Code City Code Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22
Department Name or Service Area, Website and E-Mail Address Website: support. euro. dell. com E-mail: Tech_support_central_Europe @dell. com Hardware and Warranty Support for XPS portable computers only Hardware and Warranty Support (Home and Small Business) for all other Dell products Hardware and Warranty Support (Corporate) Customer Care (Home and Small Business) Customer Care (Corporate) Fax Switchboard
Area Codes, Local Numbers, and Toll-Free Numbers
0848 33 88 57
0844 811 411
0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01
Contacting Dell
67
Country (City) International Access Code Country Code City Code Taiwan International Access Code: 002 Country Code: 886
Department Name or Service Area, Website and E-Mail Address Website: support. ap. dell. com E-mail: ap_support@dell. com Hardware and Warranty Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) Hardware and Warranty Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care
Area Codes, Local Numbers, and Toll-Free Numbers
tollfree: 00801 86 1011
tollfree: 00801 60 1256
tollfree: 00801 60 1250 (option 5) tollfree: 00801 65 1228 tollfree: 00801 651 227 tollfree: 1800 0060 07 tollfree: 1800 0600 09
Transaction Sales Corporate Sales Thailand International Access Code: 001 Country Code: 66 Website: support. ap. dell. com Hardware and Warranty Support (OptiPlex, Latitude, and Dell Precision) Hardware and Warranty Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care
tollfree: 1800 006 007 (option 7) tollfree: 1800 006 009 tollfree: 1800 006 006
Corporate Sales Transaction Sales
68
Contacting Dell
Country (City) International Access Code Country Code City Code Trinidad/Tobago
Department Name or Service Area, Website and E-Mail Address General Support
Area Codes, Local Numbers, and Toll-Free Numbers 1-800-805-8035 toll-free: 1-866-5403355
Turks and Caicos Islands General Support U. K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Website: support. euro. dell. com
Customer Care website: support. euro. dell. com/uk/en/ECare/Form/Home. asp E-mail: dell_direct_support@dell. com Hardware and Warranty Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Hardware and Warranty Support for XPS portable computers only Hardware and Warranty Support (direct and general) for all other products Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care 0870 908 0500
0870 366 4180
0870 908 0800
01344 373 186 0870 906 0010 01344 373 185
Contacting Dell
69
Country (City) International Access Code Country Code City Code
Department Name or Service Area, Website and E-Mail Address Preferred Accounts (5005000 employees) Customer Care Central Government Customer Care Local Government & Education Customer Care Health Customer Care Home and Small Business Sales Corporate/Public Sector Sales Home and Small Business Fax
Area Codes, Local Numbers, and Toll-Free Numbers 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 0870 907 4006 toll-free: 000-413598-2521 toll-free: 1-800-4339014
Uruguay U. S. A. (Austin, Texas) International Access Code: 011 Country Code: 1
General Support Automated Order-Status Service
AutoTech (portable and desktop toll-free: 1-800-247computers) 9362 Hardware and Warranty Support (Dell TV, Printers, and Projectors) for Relationship customers Consumer (Home and Home Office) Support for all other Dell products Customer Service Employee Purchase Program (EPP) Customers Financial Services website: www. dellfinancialservices. com Financial Services (lease/loans) toll-free: 1-877-5773355 toll-free 1-877-4597298
toll-free: 1-800-6249896 toll-free: 1-800-6249897 toll-free: 1-800-6958133
70
Contacting Dell
Country (City) International Access Code Country Code City Code
Department Name or Service Area, Website and E-Mail Address Financial Services (Dell Preferred Accounts [DPA]) Business Customer Service and Support Employee Purchase Program (EPP) Customers Printers and Projectors Support
Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-800-2832210 toll-free: 1-800-4563355 toll-free: 1-800-6958133 toll-free: 1-877-4597298 toll-free: 1-800-4563355 toll-free: 1-800-6958133 toll-free: 1-800-2893355 or toll-free: 1-800879-3355 toll-free: 1-888-7987561 toll-free: 1-800-6713355 toll-free: 1-800-3573355 toll-free: 1-800-2474618 toll-free: 1-800-7278320 toll-free: 1-877DELLTTY (1-877-335-5889)
Public (government, education, and healthcare) Customer Service and Support Employee Purchase Program (EPP) Customers Dell Sales
Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf, Hard-of-Hearing, or SpeechImpaired
Contacting Dell
71
Country (City) International Access Code Country Code City Code U. S. Virgin Islands Venezuela
Department Name or Service Area, Website and E-Mail Address General Support General Support
Area Codes, Local Numbers, and Toll-Free Numbers 1-877-673-3355 8001-3605
72
Contacting Dell
Appendix: Regulatory Notices
FCC Notices (U. S. Only)
Most Dell computer systems are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer system, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire system is considered to be a Class A digital device. If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ), your system is considered to be a Class B digital device. Once you have determined your system's FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. Operation is subject to the following two conditions: · · This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
Class A
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.
Class B
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
Appendix: Regulatory Notices
73
· · · ·
Reorient or relocate the receiving antenna. [. . . ] -- ENTER .
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