User manual CANON EASY SERVICE PLAN BROCHURE

[. . . ] Easy Service Plans Large Format Print Solutions Excellent products backed up with exceptional support A COST EFFECTIVE RANGE OF DEDICATED SUPPORT SERVICES FOR LARGE FORMAT PRINTERS EASY SERVICE PLANS Canon's Easy Service Plans Protect and maximise your investment the easy way Do you want to maximise your production time and take your service offering to the next level? [. . . ] Quality service ­ Authorised engineers can call upon state-of-the-art technology and pan-European support teams. Product knowledge ­ Training and maintenance is carried out by Canon Authorised engineers who have expert knowledge of your products and their capabilities. On-site maintenance ­ Our engineers are on-hand Monday to Friday and will be on-site within 24 hours of you placing a maintenance call. Help when you need it ­ Via our Call Centre or Canon Helpdesk, we're only ever a phone call, or e-mail away. The Easy Service Plans Installation and User Training This plan includes the installation of your Large Format Printer, connection to the network, installation of drivers and training for a nominated user. As part of our installation service, we will make sure that your new system is fully tested so that it works in accordance with your pre-agreed specifications. 3 Year On-site Service This includes service and parts for 3 years and gives access to the Helpdesk or a Call Centre**. A choice of response times can be specified ­ either same day or next day ­ depending on your specific needs. [. . . ] www. canon-europe. com English Edition 0117W409 © Canon Europa N. V. , 2007 (0108) [. . . ]